Run a test
- Open a monitor or the form for a new monitor.
- Enter the statement in What to monitor.
- Select Test on past conversations.
- Read the matches and the number of conversations checked.
- Close the results.
- If results differ from what you expect, change the text in What to monitor and test again.
- Select Save to keep the monitor.
Test limits
The test checks recent conversations and can stop after a few matches. It does not check your entire history.
Test results are a preview. They do not create saved alerts or send notifications.
If the test finds no matches, other conversations that it did not check can still match your monitor.